Great experience. Bought 2 freezers and a fridge. Extremely helpful at all stages of the purchase and delivery.
They exceeded my expectations with fantastic and prompt service, I would recommend to anyone starting up a new store or restaurant! Especially great for those looking to save a pretty penny on equipment costs!
The sales staff worked with me to ensure I got exactly what I wanted. The freezer was delivered in great condition. It is evident this company strives for customer satisfaction, I will definitely be using their services again!
Excellent customer service and the 3 door freezers which i brought are like new and working flowless. i recommend this company for all the Restaurants for their refrigeration needs. A big thanks to Tasha for your support throughout the purchasing process .
I purshased a "refurbished' Royal display cooler ($4000.00) from Ancaster Food Equipment. I was told it would be in "Like-New" condition when I get it but when it finally arrived it was plagued with issues Here are a just a few... 1. The unit was filthy. 2. The condenser was dirty. 3. The light bulbs were old and 2 of the 4 were actually burnt out. 4. The glass clips were either missing, or badly rusted. 5. The front handle was missing. 6. Worst of all, the retrofitted glass that they installed on the top of the cabinet was improperly installed and it cracked the first time I opened it. 7. The description of the display case was incorrectly defined as to what it was and is. There was no curtain/cover with it either.I've been waiting on replacement parts for fix these some of issues but have yet to receive any. I have been extremely patient with this company but I'm now just agitated to the point where I am sharing my experience. I'm not one complain but... I STRONGLY ADVISE, THAT BUYER BEWARE when purchasing used equipment from this company.Ancaster is currently working diligently to correct all of these issues, and Josh has been have very understanding. I will reevaluate my score based on final results. I will say that Josh is doing everything possible to make this right for us.
I am absolutely thrilled with the coolers I received!! They look and run like new and my flowers love them. Tasha and Josh were amazing to deal with and I would highly recommend them to anyone! Thank you again for all your help through the whole ordering process.