Great experience. Bought 2 freezers and a fridge. Extremely helpful at all stages of the purchase and delivery.
They exceeded my expectations with fantastic and prompt service, I would recommend to anyone starting up a new store or restaurant! Especially great for those looking to save a pretty penny on equipment costs!
The sales staff worked with me to ensure I got exactly what I wanted. The freezer was delivered in great condition. It is evident this company strives for customer satisfaction, I will definitely be using their services again!
I have been working with Ancaster for about 6 months now, and they are one of my favorite clients! Everyone I have worked with so far (Josh, Mellissa and Amanda) is more than pleasant, professional, dedicated and knowledgeable. Highly recommended!
I own a 40 seat restaurant in Elora. At 4:40 pm on Thursday it was determined that our fridge was beyond repair. I called Ancaster Food Equipment at 4:43pm. Amanda explained that their products typically have a 8-10 business day turn around. I needed something immediately. She spoke to her manager and found a solution. By 1:00pm Friday our “new” True fridge was installed. The delivery team was polite and careful(I didn’t catch their names unfortunately) In our industry every business claims to have our back, but in the final hour this is often not true. Ancaster Food Equipment is the exception. From now on our business will deal with them for all our appliance needs. And, if you put a new fridge next to our refurbished unit, I wouldn’t be able to tell the difference. Thanks again to Amanda and Ancaster Food Equipment.
To whom it may concern,I had the pleasure of working with Tasha Blackett (Sales at Ancaster Equipment) when I was looking for a freezer. She was respectful, kind and professional. She understood my needs and delivered on her promise. Even after telling her that I was going to cancel the order she still had an optimistic tone in her voice as if she knew I would eventually come back to purchase, which I did, the next day.All this to say, Tasha is true sales professional! Ancaster Equipment is lucky to have her on their team.If I am looking for another freezer I know who will be my 1st call....Sincerely,Owner/President Honey Bee Ice Cream Parlour