Great experience. Bought 2 freezers and a fridge. Extremely helpful at all stages of the purchase and delivery.
They exceeded my expectations with fantastic and prompt service, I would recommend to anyone starting up a new store or restaurant! Especially great for those looking to save a pretty penny on equipment costs!
The sales staff worked with me to ensure I got exactly what I wanted. The freezer was delivered in great condition. It is evident this company strives for customer satisfaction, I will definitely be using their services again!
I own a 40 seat restaurant in Elora. At 4:40 pm on Thursday it was determined that our fridge was beyond repair. I called Ancaster Food Equipment at 4:43pm. Amanda explained that their products typically have a 8-10 business day turn around. I needed something immediately. She spoke to her manager and found a solution. By 1:00pm Friday our “new” True fridge was installed. The delivery team was polite and careful(I didn’t catch their names unfortunately) In our industry every business claims to have our back, but in the final hour this is often not true. Ancaster Food Equipment is the exception. From now on our business will deal with them for all our appliance needs. And, if you put a new fridge next to our refurbished unit, I wouldn’t be able to tell the difference. Thanks again to Amanda and Ancaster Food Equipment.
I am absolutely thrilled with the coolers I received!! They look and run like new and my flowers love them. Tasha and Josh were amazing to deal with and I would highly recommend them to anyone! Thank you again for all your help through the whole ordering process.
Excellent customer service and the 3 door freezers which i brought are like new and working flowless. i recommend this company for all the Restaurants for their refrigeration needs. A big thanks to Tasha for your support throughout the purchasing process .